The community reception centre established in Coogee to assist families and witnesses following the Bondi Beach mass shooting has officially closed as authorities transition support services to a new hub closer to the heart of the impacted area.
The New South Wales Police Force confirmed the Community Reception Centre (CRC) at the InterContinental Sydney Coogee Beach ceased operations as of Wednesday, 31 December, after more than two weeks of supporting affected families and witnesses.
Police thanked the many volunteers and staff who have worked at the centre since it opened on 15 December, and reiterated that families and witnesses wishing to speak to investigators or access support services are encouraged to attend the centre before its closure.
Support services are now transitioning to the Community Support Hub located at the Bondi Pavilion on Queen Elizabeth Drive, Bondi Beach. The hub, operated by the NSW Reconstruction Authority and partner agencies, offers a range of ongoing assistance including mental health and wellbeing services, information on practical support, and help navigating recovery programs.
The Bondi Pavilion hub was closed for the public holiday on Thursday, 1 January 2026, but is scheduled to reopen on Friday, 2 January, with operating hours available from 10 am to 4 pm.
Police noted that while the CRC is closing, families and those impacted can continue to contact investigators via email at CRCENQUIRIES@police.nsw.gov.au, and said the force remains committed to community safety and support following the tragic incident.
The Bondi Beach shooting on 14 December 2025 — which NSW Police have classified as a terrorist incident — claimed the lives of 15 people and injured dozens during a Jewish community Hanukkah event. A 24-year-old man has since been formally charged with multiple offences, including murder and committing a terrorist act, as part of the ongoing investigation by the Joint Counter Terrorism Team.
Authorities also reminded the community that support services remain available, including the Public Information and Inquiry Centre (PIIC) and state victim assistance programs, as the city continues to respond to the event’s wide-ranging impact.
Published 31-Dec-2025
